Shipping / Fulfillment Policy

Currently, we only provide shipping to Malaysia. 
Friends from Malaysia can make your purchases through our Malaysia official website - www.quadsane.my.

Delivery Time

We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that QUADSANE does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will help in any way we can.

Office Hours are from Monday to Friday, excluding Public Holidays.

During Promotion Periods

During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfil the usual next day delivery promise due to large volume of orders, transaction and availability issues.